Copods
Product DesignerMay 2024 - PresentDover Corporation (contractor)
- Joined a platform of 30+ connected tools about 75% built and close to its first major release, hired to modernize its look without changing its workflows.
- Ran a heuristic review and a pattern audit, widened the brief from a visual refresh to the design system, and rebuilt it with a new visual language and reusable patterns that other designers adopted.
- Cut average time to complete frequent jobs by an estimated 30 to 35%, by removing redundant steps and putting essentials first. BAs, PMs and stakeholders close to customers tested the designs, and the first customers found it easier than the previous version.
- Became the sole designer for the final five months, working with product owners, business analysts, engineers, architects, and QA to take the product to design-complete for its first major release.
- Prototyped in Figma Make and Claude instead of static screens, used AI tools for research and persona-based design critique, and kept Confluence documentation as the source of truth for BAs, developers and QAs, so one designer could carry several requirements in parallel.
- Treated the first AI output as the industry-average baseline for each design and pushed the work past it, since AI has raised the floor and only stronger thinking and taste clear it.
Highway 9
- Took the website from audit to complete redesign: audited the existing site, recommended a new visual design direction, defined it, and designed the whole site against it.
- Extended the same direction to marketing assets including webinar assets, datasheets, solution briefs, and decks, using AI tools to produce graphics and other assets faster.